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Standard
Terms And Conditions for the Provision of Consultancy Services
These terms and conditions shall govern the provision of Consultancy
Services (as defined below) by Project X Technologies Ltd to the Customer to
the exclusion of all other terms and/or conditions whether included in any acknowledgement,
communication or otherwise from either party unless otherwise agreed between
the parties in writing.
1. DEFINITIONS
In this Agreement, unless the context requires otherwise, the following expressions
shall have the following meanings:
1.1 "Agreement"
means these Standard Terms and Conditions for the Provision of Consultancy Services;
1.2 "Bespoke
Software Development" means the supply by Project X Technologies Ltd of
Information Technology services for the conception, creation and/or development
of software or the like that is specific to the Customer's requirement (for
example, without limitation, web-site development, new software etc.), as opposed
to the supply of third party produced software which is specifically excluded
from this Agreement, and "Bespoke Software" shall be construed accordingly;
1.3 "Confidential
Information" means all information, whether provided in writing or orally,
and disclosed by one party (the "Disclosing Party") to the other party (the
"Receiving Party"), or to any employee or sub-contractor of the Receiving Party
(the "Recipient"), whether before or after the date of the Agreement, including,
without limitation, any information relating to the Disclosing Party's customers,
products, operations, processes, plans or intentions, product information, know
how, design rights, trade secrets, market opportunity and business affairs;
1.4 "Consultancy
Services" shall mean any information technology related services that are
detailed in the Service Schedule but excludes the sale and supply of hardware,
sale and licensing of software, provision of Managed Services, supply of maintenance
and/or support and the provision of Bespoke Software Development;
1.5 "Customer"
means the person, firm or company whose details are set out in the Service Schedule;
1.6 "Delivery
Date" means the estimated date of commencement of the Consultancy Services
which will be recorded in the Service Schedule;
1.7 "Intellectual
Property" means patents, trade marks (registered and unregistered), utility
models, all components of copyright (including rights of transcription, distribution,
publishing and moral rights) and other exclusive rights of utilisation, rights
in service marks, get-up, logos, designs (whether registered or unregistered)
and inventions, trade and business names, rights in goodwill or reputation,
database rights (including extraction and re-utilisation rights), rights in
compilations, any rights similar to any of the above that come into existence
(whether by introduction of a new right through legislation or by some other
means), applications for any such rights and interests in any of the above and
all rights or forms of protection of a similar nature to any of the above or
having equivalent effect anywhere in the world;
1.8 "Managed
Services" shall mean the services offered by Project X Technologies pursuant
to Project X Technologies' Managed Services Terms and Conditions;
1.9 "Project
X Technologies" shall mean Project X Technologies Limited, Registered Number
3840000 whose registered office address is at 50 West Street, Farnham, Surrey,
GU9 7DX;
1.10 "Project
X Technologies Company" means Project X Technologies and any body corporate
which is from time to time: (i) a subsidiary of Project X Technologies; or (ii)
a holding company or a subsidiary of a holding company of Project X Technologies;
1.11 "Price"
means the price for the provision of Consultancy Services or the provision of
Bespoke Software Development contained in the Service Schedule;
1.12 "Service
Schedule" shall mean the schedule in the form attached to this Agreement
which upon completion and signature by both parties shall, together with this
Agreement, form the Contract between the Customer and Project X Technologies.
Should any terms and/or condition included in the Service Schedule conflict
with any term and/or condition in this Agreement the term and/or condition in
the Service Schedule shall take precedence to the extent a conflict exists.
Each Service Schedule shall be identifiable by a unique Service Schedule Number
("SSN");
1.13 In this Agreement
references to:
1.13.1 persons include bodies corporate, incorporated associations and partnerships;
1.13.2 Clauses are to clauses of this Agreement;
1.13.3 a "subsidiary" or "holding company" shall be construed in accordance
with Sections 736 and 736A of the Companies Act 1985; and
1.13.4 any statutory provision shall include reference to a statutory provision
as modified or re-enacted or both from time to time whether before or after
the date of this Agreement.
1.14 The headings in this Agreement shall not affect the interpretation of this
Agreement.
2. Specifications
All performance data and other technical information relating to the Consultancy
Services are given by Project X Technologies in the belief that they are reasonably
accurate. Project X Technologies accepts no responsibility whatsoever for any
such information which has been prepared by a third party.
3. Service Estimates
3.1 At the Customer's
request, Project X Technologies may provide in the Service Schedule an estimate
of charges for any Consultancy Services. Unless explicitly stated, such estimate
shall not be binding on Project X Technologies or convert the Contract to a fixed
price contract in respect of such Consultancy Services.
3.2 If Project
X Technologies determines (at its sole discretion), that any estimate will be
materially exceeded, it shall, within a reasonable period of time, notify the
Customer. In such event, the Customer may elect to terminate the Consultancy
Services upon 14 days notice.
3.3 Where the Service
Schedule provides that the Consultancy Services shall be performed for a fixed
price, this Agreement and/or the Services Schedule may not be terminated by
the Customer before completion of the Consultancy Services except pursuant to
Clause 6.2 of this Agreement.
3.4 Should the
Customer terminate this Agreement in breach of Clause 3.3, then the Customer
shall be liable to pay Project X Technologies by way of liquidated damages a sum
equal to 50% of the anticipated cumulative billings which but for such termination
would have been payable by the Customer up until the earliest time when the
Customer was contractually entitled to terminate the Agreement. The Customer
acknowledges that this sum is a genuine pre-estimate of the loss that Project
X Technologies would suffer;
3.5 The Customer
shall pay or reimburse to Project X Technologies (on production of vouchers and/or
other evidence) all reasonable and proper expenses incurred in connection with
the provision of the Consultancy Services including but not limited to travel
and accommodation expenses. Car mileage allowances will be payable by the Customer
to Project X Technologies in accordance with AA guidelines;
3.6 Each Service
Schedule shall designate a Project Manager for the Customer and a Project Manager
for Project X Technologies who shall each be responsible for directing the specific
activities of their respective employees and shall have sufficient authority
to represent the Customer and Project X Technologies respectively on all technical,
administrative and supervisory matters arising in connection with the performance
of the respective Consultancy Services. Either party may replace its Project
Manager upon reasonable notice to the other party, provided such replacement
has the appropriate skills, knowledge and expertise to perform the role.
4. Intellectual
Property Rights and Indemnity
4.1 All Intellectual
Property created or developed during the supply of the Consultancy Services
will remain the property of Project X Technologies.
4.2 On payment
in full for the Consultancy Services to be paid under the relevant Service Schedule,
the Customer will be granted a non-exclusive and non-transferable, royalty-free
licence to use the product of such Consultancy Services and any associated documentation
in accordance with these terms and conditions. Project X Technologies will be
entitled to terminate the licence forthwith, should the Customer breach the
terms of this Agreement, the Service Schedule and/or any licence granted hereunder.
No sub-licences may be granted without Project X Technologies's prior written
consent.
4.3 Unless stated
otherwise in the Service Schedule, all Intellectual Property created or developed
during the Bespoke Software Development will remain the property of Project
X Technologies.
4.4 On payment
in full for the Bespoke Software Development to be paid under the relevant Service
Schedule, the Customer will be granted a non-exclusive and non-transferable,
royalty-free licence to use the Bespoke Software and any associated documentation
in accordance with these terms and conditions. Project X Technologies will be
entitled to terminate the licence forthwith, should the Customer breach the
terms of this Agreement or the particular Service Schedule. No sub-licences
may be granted without Project X Technologies's prior written consent.
4.5 Project X
Technologies will defend, at its own expense, any legal action brought against
the Customer to the extent that it is based on a claim that the Consultancy
Services or any Bespoke Software (or any part thereof), when used in accordance
with any documentation that accompanies the Consultancy Services or Bespoke
Software, infringes a copyright of a third party, and Project X Technologies will
pay any final judgement awarded to the third party against the Customer PROVIDED
THAT: Customer shall (i) notify Project X Technologies promptly in writing of
any such claim; (ii) permit Project X Technologies to have sole control of the
defence, compromise or settlement of such claim, including any appeals; (iii)
not make any prejudicial statements or settlement offers without the prior written
consent of Project X Technologies; and (iv) fully co-operate with Project X Technologies
in the defence or settlement of such claim. Project X Technologies will pay such
reasonable costs, damages or fees incurred by Customer in connection with such
action or claim.
4.6 Should the
Bespoke Software and/or the Consultancy Services become, or in Project X Technologies's
opinion be likely to become, the subject of any such infringement claim, Customer
shall permit Project X Technologies, at Project X Technologies's option and expense,
to (i) procure for Customer the right to continue using the Bespoke Software
or the Consultancy Services, or (ii) replace or modify the Bespoke Software
or the Consultancy Services so that they become non-infringing, or (iii) terminate
the right to use the Bespoke Software or the Consultancy Services, upon which
termination Customer shall, and shall procure that End Users, promptly destroy
all copies of the Bespoke Software or the Consultancy Services and certify the
same to Project X Technologies.
4.7 Project X
Technologies shall have no liability for any Intellectual Property infringement
claim to the extent that it is based on (i) the use or combination of the Bespoke
Software with software, hardware or other materials not recommended by Project
X Technologies, provided such infringement would not have arisen but for such
use or combination; or (ii) the use of the Bespoke software in a manner other
than that for which it was designed or contemplated as evidenced by Project
X Technologies's documentation; or (iii) any unauthorized modification of the
Bespoke Software or Consultancy Services by any party; or (iv) any compliance
with designs, plans or specifications furnished by Customer. This section states
the entire liability of Project X Technologies, and Customer's sole and exclusive
remedy, with respect to infringement of any Intellectual Property rights, and
Project X Technologies shall have no additional liability with respect to any
alleged or proved infringement.
5. PRICE AND
PAYMENT
5.1 The Customer
shall pay to Project X Technologies the Price as invoiced.
5.2 Unless otherwise
stated in a Service Schedule, all valid invoices issued to the Customer shall
be payable within 30 days of the date of issue and shall be submitted monthly
in arrears. The Customer shall not be permitted to make any deduction from the
Price whether in respect of set-off, counterclaim or otherwise.
5.3 The Price,
and any additional charges payable hereunder, are exclusive of VAT, customs
charges and duties, which shall be paid by the Customer in the amount and manner
prescribed by law.
5.4 Project X Technologies
may charge interest at the rate of 2% above Bank of England's Base Rate from
the due date until the date of payment, whether before or after judgement, on
any unpaid sum due from the Customer to Project X Technologies under this Agreement
or Service Schedule.
5.5 Without prejudice
to any of its other rights, Project X Technologies shall be entitled to suspend
its obligations under this Agreement or a Service Schedule for so long as any
payment due thereunder remains outstanding.
5.6 Unless otherwise
stated in a Service Schedule, invoices shall be issued in accordance with Clause
5.2 after the Customer has been sent an email from Project X Technologies stating
what Services the invoice(s) relates to (i.e. a "Summary Sheet"), and such email
shall be drafted in the following words:- " The enclosed Summary Sheet(s) details
the professional services performed by Project X Technologies for your company/firm.
If Project X Technologies does not receive an email/fax (0709 3207919) from you
detailing any material issues you may have with the professional services within
five days from receipt of this email, all such professional services shall be
deemed to have been fully accepted by you and an invoice(s) will be raised accordingly."
6. TERMINATION
6.1 Otherwise
than as may be provided in relation to the Services, either party may terminate
this Agreement or a Service Schedule by giving no less than 90 days notice in
writing to the other.
6.2 Either party
("Initiating Party") may terminate this Agreement at any time forthwith by notice
in writing if:
6.2.1 the other
party (the "Breaching Party") is in material breach of any of its material obligations
under this Agreement and (if the breach is capable of remedy) fails to remedy
the breach within 30 days after receipt of notice in writing from the Initiating
Party giving particulars of the breach and requiring the Breaching Party to
do so;
6.2.2 a resolution
is passed or an order is made for the winding up (or equivalent order in the
relevant jurisdiction) of the other party otherwise than for the purposes of
a bona fide scheme of solvent amalgamation or reconstruction and in such manner
that the entity resulting from the amalgamation or reconstruction effectively
agrees to be bound by or assume the obligations imposed on the other party under
this Agreement; or
6.2.3 the other
party becomes subject to an administration order; a liquidator, receiver or
administrative receiver or similar is appointed over, or an encumbrancer takes
possession of, any of the other party's property or assets; the other party
enters into an arrangement or composition with its creditors; the other party
ceases or threatens to cease to carry on business; the other party becomes insolvent;
or the other party ceases to be able to pay its debts as they fall due.
6.3 Project X
Technologies shall be entitled to immediately terminate any licence granted under
Clause 4.2 on the occurrence of any of the circumstances detailed in Clauses
6.2.2 and 6.2.3.
7. EFFECTS
OF TERMINATION
7.1 Any termination
of this Agreement (howsoever occasioned) or a Service Schedule shall not affect
any accrued rights or liabilities of either party which have arisen on or before
the date this Agreement or a Service Schedule terminates, nor shall it affect
the coming into force or continuance in force of any provision which is expressly
or by implication intended to come into or continue in force on or after such
termination.
7.2 Unless terminated
pursuant to Clause 6.2, the licence to use the Bespoke Software contained in
Clause 4.4 shall survive any termination of this Agreement.
7.3 The following
Clauses shall survive termination of this Agreement: 1, 2, 4, 5, 7, 9, 10, 15
and19.
8. ASSIGNMENT
and SUBCONTRACTING
8.1 Neither party
shall be entitled to assign this Agreement nor any Service Schedule to any other
party without the other party's express written consent. However, Project X
Technologies shall be entitled to assign this Agreement to any Project X Technologies
Company. The Customer will be informed of any such assignment.
8.2 Project X Technologies
shall be entitled to sub-contract the supply of the Consultancy Services or
the provision of Bespoke Software Development to any third party that it deems
is appropriately skilled to provide the same, although Project X Technologies
shall remain primarily liable to the Customer notwithstanding the use of such
subcontractors.
9. CONFIDENTIALITY
9.1 During the
term of this Agreement and after the termination or expiry of this Agreement
for any reason whatsoever the Receiving Party shall:
9.1.1 keep the
Confidential Information confidential;
9.1.2 not disclose the Confidential Information to any other person other than
with the prior written consent of the Disclosing Party or in accordance with
Clauses 9.2, 9.3 and 9.4; and
9.1.3 not use the Confidential Information for any purpose other than the performance
of its obligations under this Agreement.
9.2 During the
term of this Agreement the Receiving Party may disclose the Confidential Information
to its Recipients to the extent that it is necessary for the purposes of this
Agreement.
9.3 The Receiving
Party shall use all reasonable endeavours to ensure that each Recipient is made
aware of and complies with all the Receiving Party's obligations of confidentiality
under this Agreement as if the Recipient were a party hereto.
9.4 The obligations
contained in Clauses 9.1 to 9.3 shall not apply to any Confidential Information
which: 9.4.1 is at the date of this Agreement in, or at any time after the date
of this Agreement comes into, the public domain other than through a breach
of this Agreement by the Receiving Party or any Recipient; 9.4.2 can be shown
by the Receiving Party to the satisfaction of the Disclosing Party to have been
known to the Receiving Party prior to it being disclosed by the Disclosing Party
to the Receiving Party; 9.4.3 subsequently comes lawfully into the possession
of the Receiving Party from a third party; or 9.4.4 is otherwise disclosed through
process of law.
9.5 No public
announcements concerning the existence or contents of this Agreement shall be
made by either party without the prior written consent of the other party.
10. LIABILITIES
AND INDEMNITIES
10.1 Neither party
shall, nor shall they purport to, exclude or restrict liability for death or
personal injury resulting from the negligence of that party or its employees,
servants or agents acting in the course of their employment.
10.2 Save as expressly
set out herein, all conditions, warranties and obligations which may be implied
or incorporated into this Agreement by statute, common law, or otherwise, including
those in respect of satisfactory quality and fitness for purpose, and any liabilities
arising therefrom, are hereby excluded.
10.3 Other than
in respect of Clause 10.1, neither party shall in any circumstances be liable
to the other for loss of profits, business or contracts or any other indirect
or consequential loss caused in any way by some act, omission, or misrepresentation
(excluding any fraudulent or negligent misrepresentation) committed in connection
with this Agreement (whether arising from negligence, breach of contract or
howsoever), even if such loss was reasonably foreseeable or if one party had
advised the other of the possibility of such loss.
10.4 Other than
in respect of Clause 10.1, the total aggregate liability of one party to the
other from any cause relating to or arising out of this Agreement, regardless
of the form of action whether in contract, tort or otherwise, will not, in respect
of the Consultancy Services and/or Bespoke Software Development or the resulting
Bespoke Software shall not exceed the Price paid by the Customer.
10.5 Other than
in respect of Clause 10.1, neither party shall have any liability to the other
in any respect unless it shall have served notice of the same on the other party
within 12 months of the date on which it became aware of the circumstances giving
rise to any such claim or the date when it ought reasonably to have become so
aware.
10.6 Each provision
of this Clause 10, limiting or excluding liability, operates separately and
shall survive independently of the other provisions and the invalidity, illegality
or unenforceability of any provision of this Clause 10 shall not affect or impact
the continuation in force of the remainder of this Agreement.
11. WARRANTIES
11.1 Project X
Technologies warrants that:
11.1.1 it will
carry out all aspects of the Consultancy Services and any Bespoke Software Development
with reasonable skill and care and to generally accepted industry standards;
11.1.2 the Consultancy Services or Bespoke Software will, for a period of 30
days from the date of acceptance, conform to, and operate in accordance with
any specification provided by Project X Technologies;
11.1.3 it has the right and authority to enter into this Agreement.
11.2 Customer's
sole remedy in relation to any breach of any of the above warranties during
the warranty period (i.e. 30 days from the date of Acceptance) shall be that
Project X Technologies shall perform, at its sole expense, all rectification services
necessary to render the Consultancy Services or Bespoke Software compliant with
the above warranties.
11.3 Except as
expressly set out in this Agreement (as amended by any Service Schedule), all
conditions, warranties, representations, terms and undertakings including any
and all implied warranties or conditions of satisfactory quality or fitness
or suitability for any purpose (whether or not the warranting party knows, has
reason to know, has been advised or is otherwise aware of such purpose) which
could otherwise be incorporated into this Contract by way of statute, common
law or otherwise are hereby excluded to the maximum extent permissible by law.
12. VARIATIONS
12.1 Customer
shall be entitled at any time prior to completion of the Consultancy Services
or Bespoke Software to request that Project X Technologies modify any aspect of
the scope of such Consultancy Services or Bespoke Software.
12.2 Customer shall
provide Project X Technologies with full particulars of any requested modification
and such further information as Project X Technologies may reasonably require.
Within 14 days of receipt of such request Project X Technologies shall inform
Customer in writing of the alterations to any timeframe that may have been agreed
for completion of the Consultancy Services or Bespoke Software Development (if
any) and any additional prices payable to implement such modification. For the
avoidance of doubt, the Price originally payable for the Consultancy Services
or Bespoke Software Development Customer shall not be reduced because of a request
for modification.
12.3 If Customer
elects to proceed with such modification then the timeframe and prices payable
shall be amended as indicated by Project X Technologies pursuant to Clause 12.2
above and accepted by the Customer in writing.
13. PERSONNEL
13.1 Project X
Technologies shall use all its reasonable endeavours to avoid replacing the personnel
assigned to perform the Consultancy Services or Bespoke Software Development
during the currency of the Service Schedule. However, in the event of replacement
being necessary or desirable, Project X Technologies shall replace such personnel
with personnel of commensurate skill and expertise. Nothing in this clause shall
relieve Project X Technologies of any of its obligations or its responsibilities
for any acts or omissions of its personnel under this Agreement.
14. FORCE MAJEURE
14.1 Save for
the obligations in Clauses 3 and 5, neither party shall be liable for failure
to perform its obligations under this Agreement if such failure results from
circumstances beyond that party's reasonable control including but not limited
to strikes, lock-outs, labour disputes, acts of God, war, riot, civil commotion,
malicious damage, compliance with any law or governmental order, rule, regulation
or direction, accident, fire, flood or storm ("Event of Force Majeure").
14.2 Each of the
parties hereto agrees to give notice forthwith to the other upon becoming aware
of an Event of Force Majeure, such notice to contain details of the circumstances
giving rise to the Event of Force Majeure.
15. NON-SOLICITATION
15.1 During the
term of this Agreement and, should the Agreement terminate, for a period of
12 months from the date of the last Order, neither party will employ or solicit
for employment any member of the other's then current personnel connected with
the performance of this Agreement.
15.2 In respect
of any breach by either party of Clause 15.1, both parties understand and agree
that damages would be an inadequate remedy and further acknowledge the right
of the aggrieved party to be entitled to injunctive relief.
16. GENERAL
16.1 No variation
of this Agreement shall be valid unless it is in writing and signed by or on
behalf of each of the parties by a duly authorised officer of each of the parties.
16.2 The failure
to exercise or delay in exercising a right or remedy under this Agreement shall
not constitute a waiver of the right or remedy or a waiver of any other rights
or remedies and no single or partial exercise of any right or remedy under this
Agreement shall prevent any further exercise of the right or remedy or the exercise
of any other right or remedy. The rights and remedies contained in this Agreement
are cumulative and not exclusive of any rights or remedies provided by law.
16.3 The invalidity,
illegality or unenforceability of any provision of this Agreement shall not
affect or impact the continuation in force of the remainder of this Agreement.
16.4 Nothing in
this Agreement shall be construed as creating a partnership or joint venture
of any kind between the parties or as constituting either party as the agent
of the other party for any purpose whatsoever and neither party shall have the
authority or power to bind the other party, or to contract in the name of, or
to create a liability against, the other party in any way or for any purpose.
17. ENTIRE AGREEMENT
17.1 This Agreement
(as amended from time to time), together with any document expressly referred
to in any of its terms, contains the entire agreement between the parties relating
to the subject matter covered and supersedes any previous agreements, arrangements,
undertakings or proposals, written or oral, between the parties in relation
to such matters. No oral explanation or oral information given by any party
shall alter the interpretation of this Agreement.
17.2 The Customer
confirms that, in agreeing to enter into this Agreement, it has not relied on
any representation save insofar as the same has expressly in this Agreement
been made a representation and agrees that it shall have no remedy in respect
of any misrepresentation which has not become a term of this Agreement, save
that the agreement of the Customer contained in this Clause 17.2 shall not apply
in respect of any fraudulent or negligent misrepresentation, whether or not
such has become a term of this Agreement.
17.3 The parties
agree that the provisions of the Contracts (Rights of Third Parties) Act 1999
shall not apply to this Agreement.
18. NOTICES
18.1 Any notice
under or in connection with this Agreement shall be in writing and shall be
delivered personally or sent by recorded delivery or email to the address of
the party set out in this Agreement or to any other person or address subsequently
notified by one party to the other. 18.2 In the absence of evidence of earlier
receipt any notice shall be deemed to be duly given:
18.2.1 if delivered
personally when left at the address referred to in the Service Schedule; or
18.2.2 if sent by recorded delivery three (3) days after posting it;
18.2.3 if sent by email, when received.
19. GOVERNING
LAW This Agreement and any Service Schedule agreed hereunder shall be governed
by, and construed in accordance with, the laws of England and Wales and the
Customer agrees to submit to the exclusive jurisdiction of the English courts.
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